Founded 2024 • North Carolina Based

Technology Partner for Growing SMBs

We deliver IT Asset Management and Customer Service Engineering solutions that help small and medium businesses manage, secure, and evolve their technology footprint.

Enterprise-Level Security
SMB-Focused Solutions
24/7 Support Available

What We Do

We provide three core services designed to help SMBs manage their technology infrastructure efficiently and cost-effectively.

IT Asset Management

Centralize and simplify the tracking of hardware, software licenses, updates, warranties, and configurations. Never lose track of your technology investments again.

  • Hardware & Software Inventory
  • License Management & Compliance
  • Automated Updates & Patches
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Customer Service Engineering

Technical onboarding, live support, ticketing, diagnostics, and proactive troubleshooting. Your dedicated technology support team.

  • 24/7 Technical Support
  • Proactive System Monitoring
  • Remote Diagnostics & Resolution
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Technology Partner Enablement

White-labeled support and engineering for software and product vendors who sell to SMBs. Scale your services without scaling your infrastructure.

  • White-Label Support Services
  • Revenue Sharing Models
  • Backend Infrastructure Support
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Why It Matters

Small and medium businesses face unique technology challenges. We understand these pain points and provide solutions that actually work for your business size and budget.

85%

of SMBs lack dedicated IT staff

40%

cost reduction with proper IT management

60%

of cyber attacks target small businesses

24/7

support availability you need

The Challenge

SMBs often lack the resources and staff to manage complex IT environments

Current market solutions are fragmented, expensive, and overly complex

Security best practices and emerging technologies remain out of reach

Technology vendors struggle to provide adequate support to SMB customers

Our Solution

Enterprise-level services at SMB-friendly pricing through our hybrid delivery model

Comprehensive IT asset management and customer service engineering

Local leadership with coordinated offshore development team

White-labeled support for technology vendors serving SMB markets

What Our Partners Say

Don't just take our word for it. Here's what business owners and technology partners have to say about working with CSEAM.

"CSEAM transformed how we manage our IT infrastructure. Their asset management system gave us visibility we never had before, and their support team is incredibly responsive."

SM
Sarah Mitchell
Operations Manager, TechFlow Solutions

"As a software vendor, partnering with CSEAM for customer support has been game-changing. They handle our SMB clients with expertise and care, allowing us to focus on product development."

MR
Michael Rodriguez
CTO, CloudSync Technologies

"The level of professionalism and technical expertise CSEAM brings is exactly what our small business needed. They make enterprise-level IT management accessible and affordable."

JL
Jennifer Lee
Founder, Precision Manufacturing Co.

Ready to Join Our Success Stories?

Whether you're a business looking for IT support or a technology vendor seeking partnership opportunities, we're here to help you succeed.